Guidelines for Creating and managing listings on cubesnack

1. Create Original Content:

• Craft Unique Text: Develop content that sets your listing apart. Provide detailed and engaging descriptions of your products, highlighting their features and benefits.
• Use Original Photos: Capture high-quality images of your items to offer potential buyers an accurate representation. This builds trust and showcases the actual condition of the product.

2. Ensure Accuracy in Statements:

• Authenticity is Key: Be transparent in your descriptions. Ensure that any information regarding the product's specifications, origin, or performance is accurate. Misleading claims can erode customer trust.
• Verification of Claims: Before making any claims, especially about brands or product attributes, verify the information to avoid conflicts with rights owners.

3. Proper Use of Brand Names:

• Transparent Brand Mention: If selling well-known brands, clearly state the brand name in your listing. Authenticity is crucial, so use photos you've taken to provide visual proof.
• Authorized Dealer Clarification: If you are an authorized dealer, provide evidence upon request. False claims may lead to account issues.

4. Item Detail Page Rules:

• Code Restriction: Avoid using HTML, JavaScript, or other codes in your listings. This ensures a standardized and user-friendly experience for shoppers.
• Content Appropriateness: Exclude any content that could be deemed offensive, inappropriate, or misleading. This helps maintain a professional and trustworthy marketplace.

5. Policies for Writing Listings:

• Clear Descriptions: Craft descriptions that are easy to understand. Provide information that customers need to make informed decisions about the product.
• Avoid Keyword Stuffing: Using repetitive keywords can confuse buyers and harm the visibility of your listing. Prioritize clarity over excessive use of keywords.

6. Policies for Adding Detail Pages:

• Avoid Cross-Merchandising: Keep each detail page focused on a single, unique item. Avoid including information about other products, as this can confuse potential buyers.
• Respect Intellectual Property: Ensure that your listings do not infringe upon the intellectual property rights of others. This includes trademarks, copyrights, and patents.

7. Policies for Editing Detail Pages:

• Accurate Updates: It's acceptable to update listings for accuracy, but ensure that these updates truly improve the representation of the item.
• Create New Pages for Changes: When significant changes occur, such as a new version of a product, create a new detail page rather than editing an existing one.

8. Cubesnack Standards for Item Images:

• White Background: The use of a white background in primary images ensures a consistent and professional look across the marketplace.
• Professional Quality: High-quality, professional images contribute to a positive shopping experience, allowing customers to clearly see the item they are considering.

9. Additional Image Guidelines:

• Realism in Photos: Images should accurately depict the actual item being sold. This includes avoiding misleading embellishments or props that could misrepresent the product.

10. Image Technical Specifications:

• Size and Format: Adhering to recommended image dimensions, file formats, and color modes ensures uniformity across the platform. This contributes to a visually cohesive marketplace.

11. Prohibited Content:

• Maintain Professionalism: Avoid including offensive or pornographic materials in your images or listings. This helps create a safe and inclusive environment for all users on Cubesnack.

12. Enforcement of Guidelines:

At Cubesnack, adherence to our listing guidelines is crucial to maintaining a trustworthy and positive marketplace for all users. Violating these rules may result in various actions aimed at ensuring a fair and secure platform. Potential consequences for rule violations include:

• Listing Removal: Listings that do not comply with our guidelines may be removed to uphold the integrity of the marketplace.
• Account Restrictions: Repeated violations may lead to restrictions on your seller account, impacting your ability to list and sell items on Cubesnack.
• Verification Requests: In cases where claims, especially about brand authorization, are questioned, you may be asked to provide evidence to support your statements.

13. How to Reach Us:

• We understand that questions may arise, and we're here to assist you. If you have any inquiries, concerns, or need clarification on our guidelines, please feel free to reach out to our support team at sellersupport@cubesnack.com, or from the Contact Support tab under About App in the Cubesnack app.
• We appreciate your commitment to maintaining a reputable and compliant presence on Cubesnack. Our team is dedicated to ensuring a positive experience for all users, and we are here to help address any questions or concerns you may have. Thank you for contributing to a thriving and trustworthy marketplace community.

Read: Prohibited Items on Cubesnack