Cubesnack Seller: Rules and Guidelines

Introduction

Welcome to Cubesnack, where we prioritize creating a positive and respectful online marketplace for both sellers and shoppers. To ensure a harmonious and secure environment, we have established the following comprehensive guidelines for sellers. It is imperative that all sellers adhere to these rules to maintain good standing and preserve their selling privileges on Cubesnack.

General Guidelines

Respectful Conduct:

• Sellers must maintain a respectful and professional demeanor when interacting with shoppers. Any disrespectful behavior or actions may result in account suspension or termination of selling privileges.

Accurate Representation:

• Accurately represent your products and brand to the Cubesnack community. Only list items you genuinely intend to sell at the stated price. If negotiations occur, prioritize the customer's benefit. Customer ratings are based on their experience, so maintaining high standards is crucial.

Negotiations:

• If engaging in negotiations, sellers are encouraged to do so with the customer's satisfaction in mind, ensuring a positive and transparent transaction.

Shipping Practices:

• We recommend Cubesnack's shipping partners for shipping your items ensuring the safety of both the seller and the buyer.. If you’d like to use your own shipping method, please ensure that you update your tracking number in the Order Details immediately.

Prohibited Conduct

Threatening or Harassing Messages:

• Sending chat messages intended to threaten, degrade, or harass customers will result in an immediate termination of selling privileges on Cubesnack.

Association with Hate Groups:

• Listing items associated with hate groups or glorifying violence is strictly prohibited.

Racial Slurs:

• Sending messages or listing items containing racial slurs is not allowed.

False Information:

• Listings or messages that provide false information about products or services are prohibited.

Transaction Safety

Shipping Requirement:

• All items on Cubesnack must be shipped unless local pickup is offered by verified businesses at verified locations.

Marketplace Transactions:

• For everyone's safety, all transactions, unless local pickup is arranged, should take place on the Cubesnack marketplace. Cubesnack assumes no responsibility for health or wellness if business is conducted outside the platform.

Off-Platform Transactions:

• Attempting to conduct transactions off the Cubesnack marketplace, such as meeting in person, is strictly prohibited.

Trades or Partial Trades:

• Trading items with the intention of avoiding payment or only partially paying is not allowed on Cubesnack.

Cubesnack values the collaboration between sellers and shoppers and strives to maintain a trustworthy and positive marketplace. By adhering to these Seller Rules and Guidelines, sellers contribute to the overall success and integrity of Cubesnack. Any questions or concerns can be addressed through our support channels. Thank you for being a responsible member of the Cubesnack community.

Read: Guidelines for Creating and Managing Listings on Cubesnack